Read Our Big Fun Inflatable Park FAQs Now
Yes, safety is Big Fun’s #1 priority, and staff will assist parents in limiting the number of guests using any given attraction, based on the posted limitations at each attraction.
Yes, Big Fun offers a wide range of different kinds of attractions. Each attraction has its limitations and restrictions, and they must be adhered to for the safety of all our guests.
At any given time, Big Fun has a minimum of 25 attractions at each of its locations across Canada.
All physically active endeavors and sports carry a degree of risk and may result in injuries. Big Fun is not immune to this and has experienced minor injuries, regardless of the effort taken to limit them. Safety is, of course, Big Fun’s primary concern. Every effort is taken to mitigate injuries of all kinds while guests enjoy the wide range of attractions at the facility. Always remember to be safe and follow the posted rules.
New attractions are constantly being reviewed for future enjoyment. Keep an eye on Big Fun’s social media channels for updates on new equipment and features!
While there must be a parent/guardian at Big Fun for any child guest under 13 years of age, they do not need to be present at all the attractions with their child. However, depending on the child and their comfort level with any given attraction (some of the attractions can be quite scary and intimidating for very young guests), Big Fun recommends that parent(s)/guardian(s) be present and available to assist their children. Remember, up to 2 adults are permitted with each paid child admission AND are encouraged to enjoy the equipment with their kids. To do so, every guest on any equipment must be wearing the specially designed Big Fun Frog Socks. Our teen guests (13-17yrs) do not require an adult supervisor to be present. Still, the parent(s) or responsible supervisor(s) must be available by phone in the case of a situation or emergency. Regardless of whether any guest is on the equipment or not, they are required to complete a guest registration and waiver to be past the secure admission gates, and all guests must follow the posted rules of each attraction.
Big Fun’s attractions are regulated, inspected annually, and certified by AEDARSA (Alberta Elevating Devices Amusement Rides Safety Association). Every inflatable device in Alberta is under the authority of AEDARSA and must be certified to be operated. Big Fun has taken every step to operate above the minimum requirements, but unfortunately, some companies do not. Do not risk your family’s safety on equipment that isn’t certified… ask for the AEDARSA Certificate of Operation! In addition to the regulatory requirements, Big Fun corporately implements a wide range of safety features and tools, including Watchdog™ Inflatable Blower Sirens on all of their applicable attractions. Suppose a blower has any issues, or their power has been lost, resulting in the deflation of an attraction. In that case, an alarm will sound, alerting staff to the situation, allowing them to assist with any concerns at that moment. Big Fun staff members also perform a multiple-times-daily inspection routine that ensures that the attractions are in ideal working condition at all times. Although every effort is made to limit incidents and accidents, they are inevitable. Still, Big Fun staff are all certified in a minimum of emergency first aid, so they are trained to deal with any minor incident that may occur. For more information on our safety processes and systems, please check out www.bigfuninflatablepark.ca/safety.
Big fun has unique attractions that require uniquely designed grip socks, with grips only on the front of the foot and not on the heels, and as such, socks from other facilities are not approved for use in Big Fun, unless they do not have grip near the heel. Big Fun’s Frog Socks are available for only $3.50 a pair and can be reused each time you return for another day of crazy fun! All guests playing on the attractions must wear Frog Socks, and everyone must have some kind of socks on while in the facility. Outside footwear and bare feet are not sanitary and are not permitted past the security gates. Medical reasons for not removing outside footwear will be considered by management and may be allowed on a per case basis and may involve a limited access provision.
Adult supervision is required, but Big Fun offers some flexibility with its posted supervision guidelines. If your child is 13 years of age or older, the parent/guardian is not required to be at Big Fun but should be available by phone if Big Fun staff need to contact you for any reason.
Strollers pose a challenge due to their size and the space they take up in the facility and due to the fact that they count towards our capacity allowance. As such, strollers are discouraged but are permitted, IF capacity is not a concern. If capacity is a concern, like on weekends and holidays, please leave your stroller in your vehicle. If your stroller is permitted, please ensure the wheels are as clean and sanitary as possible.
Big Fun has taken every step to ensure the safety and security of all our visitors! To learn more about the safety and security features in Big Fun, please see https://bigfuninflatablepark.ca/safety/
BIRTHDAY & PARTY ROOMS
In addition to everything detailed in the party packages or room rentals, each room is outfitted with a knife (for cake cutting), a lighter (for candle lighting), and markers (to write the names of the guests on their drink cups). Additional items are provided depending on the package chosen. In addition to those items, each room is equipped with paper towel dispensers, a garbage can, picnic table(s) and a giant inflatable throne in the matching color to the room.
Deposits are non-refundable but Big Fun will work with you to reschedule another time and date, with advanced notice, if you cannot attend your scheduled event. Deposits can also be used towards another regular visit, at another time, if necessary.
Yes. Guests are encouraged to attend the facility as early as 1-hour prior to the room opening for the event. Guests can access the room to decorate as early as 20-30 minutes prior to the room rental but our team may be in the room cleaning from the previous party and preparing the room for your party at the same time. Kids are discouraged from entering the room until the room rental start time. Party packages come with branded, colorful party place settings that include plates, napkins, cups, and cutlery. Decorating is permitted but please ensure that whatever is used as decorations are not dangerous or hazardous and that they do not cause any damage to the room. If you choose to not use the supplied party place settings, there will be no discount of the price of the party for not using the included items.
A minimum of 6 color-themed rooms (Red, Orange, Yellow, Green, Blue, or Purple) are available at each location. Each room is 11ft wide x 20ft long (220sqft) and can fit a maximum of 31 total guests (if the inflatable chair is removed). Multiple configurations (up to 3 picnic tables without inflatable thrones and up to 2 inflatable thrones with a maximum of 2 picnic tables) are available depending on your event needs. If more than 31 guests (adults and children) are expected to attend an event, additional room rentals may be required. Each room includes a giant inflatable throne (matching the room color) for the guest of honor, and the room is set up with a large picnic table that fits about 11 guests at a time. If available, additional picnic tables and or inflatable thrones (any available color) can be brought in.
Yes. You are welcome to bring a cake or alternative option, but any food permitted must be stored and consumed only in the private room space. If there is leftover cake, we require that you bring the cake out to your vehicle after the room rental is over. Unfortunately, with so many guests suffering from allergies and food sensitivities, we cannot permit outside food or drink anywhere in the general public areas. There have been situations in the past where children have mistakenly consumed other people's food (off the wrong table) and have had their visit cut short by having to receive medical treatment due to an allergic response.
In the same way that you would not want your visit cut short, we ask that our guests consider other guests while in Big Fun. Loot bags and gift bags can be brought to the party and must only be stored and consumed in the private room rental. It is encouraged that any gift or loot bags be given out at the end of the party, as children are leaving.