BIRTHDAYS

• EVERYONE DESERVES AN AWESOME PARTY ON THEIR SPECIAL DAY! BIG FUN IS HERE TO MAKE THAT HAPPEN WITH ALL-INCLUSIVE PARTIES, EVERYDAY!
• SECURE YOUR PARTY PACKAGE WITH A 10% NON-REFUNDABLE DEPOSIT.
• MINI FUN AND BIG FUN PARTY PACKAGES INCLUDE CHILD ARCADE CARDS WITH 20 CREDITS PER CARD, AND 100 POINTS/TICKETS FOR THE BIRTHDAY CHILD, TO BE USED FOR REDEMPTION PRIZES.
• SUPER FUN PARTY PACKAGES INCLUDE CHILD ARCADE CARDS WITH 30 CREDITS PER CARD, AND 250 POINTS/TICKETS FOR THE BIRTHDAY CHILD, TO BE USED FOR REDEMPTION PRIZES.
• ULTIMATE FUN PARTY PACKAGES INCLUDE CHILD ARCADE CARDS WITH 40 CREDITS PER CARD, AND 500 POINTS/TICKETS FOR THE BIRTHDAY CHILD, TO BE USED FOR REDEMPTION PRIZES.
• ADD 2-HOUR TIME PLAY CARDS (THAT DO NOT EARN POINTS/TICKETS FOR REDEMPTION PRIZES) FOR BETWEEN $90 - $165 ($15 PER CHILD) DEPENDING ON THE PACKAGE CHOSEN.
• PARTY BALANCES ARE PAID AT THE END OF THE PARTY AND CAN INCLUDE UPGRADES TO A HIGHER OR LOWER PARTY PACKAGE, AS NEEDED.
• ADDITIONAL FOOD OR BEVERAGE ITEMS OR OTHER CHANGES, REQUESTED DURING THE PARTY CAN BE PAID AT THE END OF THE 90-MINUTE ROOM RENTAL.
• FRUIT AND VEGGIE PLATTERS MUST BE ORDERED 48 HOURS IN ADVANCE OF THE  SCHEDULED PARTY AND NO REFUNDS WILL BE OFFERED IF A FRUIT OR VEGGIE PLATTER IS CANCELLED WITHIN 48 HOURS OF THE PARTY.
• ADDITIONAL PARTY PASSES ARE PERMITTED (AT ADDITIONAL COST) TO A MAXIMUM OF 31 TOTAL GUESTS PER ROOM. ADDITIONAL PARTY PASSES CAN BE PURCHASED IN ADVANCE WHEN BOOKING A PARTY, OR CAN BE ADDED ON THE DAY OF THE PARTY BASED ON ACTUAL ATTENDANCE. BIG FUN PARTY HOSTS WILL ADD PARTY PASSES TO THE BALANCE BASED STAFF-OBSERVED ATTENDANCE AT THE PARTY.
• PARTY ACTIVITIES, INCLUDING GIFTS, CAKE, CANDLES, BALLOONS, GOODIE BAGS, ETC. ARE ONLY PERMITTED WITH A PARTY PACKAGE.
• OTHER THEN A CAKE (OR CAKE ALTERNATIVE) IN A RENTED PARTY ROOM, OUTSIDE FOOD AND DRINK ARE NOT PERMITTED. ICE CREAM CAKE IS NOT PERMITTED.
• ENJOY A PRIVATE PARTY ROOM WITH YOUR CHOICE OF RED, ORANGE, YELLOW, GREEN, BLUE, OR PURPLE COLOR ACCENTS AND A GIANT MATCHING COLOR INFLATABLE THRONE. ALL ROOMS ARE EXACTLY THE SAME SIZE (11FT X 20FT) AND CAN ACCOMMODATE A MAXIMUM OF 2, 8-FOOT PICNIC TABLES, WHICH SEAT A MAXIMUM OF 24 GUESTS TOTAL (12 GUESTS PER PICNIC TABLE).
• IT IS STRONGLY ENCOURAGED THAT PARTY FAMILIES AND THEIR GUESTS ATTEND THE FACILITY, NO EARLIER THAN 30-MINUTES PRIOR TO THEIR 90-MINUTE ROOM RENTAL START TIME. THIS ALLOWS FOR GUEST REGISTRATION, THE ADMISSION PROCESS, PUTTING ON WRISTBANDS, COMPLETION OF WAIVERS (IF NOT DONE ONLINE, IN ADVANCE), LOCKER USE (AS NEEDED), REMOVING FOOTWEAR, AND PUTTING ON YOUR HALF-GRIP FROG SOCKS.
• DURING THE 30-MINUTES BEFORE YOUR ROOM RENTAL STARTS, PLEASE CONFIRM WITH YOUR BIG FUN PARTY HOST, WHAT TYPES AND FLAVORS OF BEVERAGES YOU WANT AND, IF YOUR PARTY SELECTION INCLUDES FOOD, LET YOUR BIG FUN PARTY HOST KNOW THE FLAVORS OF PIZZA AND PREFERRED TIME FOR FOOD (WITHIN A 15-MINUTE WINDOW).
• WE RECOMMEND THAT YOU ADVISE YOUR GUESTS OF A “SELF-DECIDED” END TIME TO THE PARTY. YOUR GUESTS MAY CHOOSE TO STAY AND PLAY LONGER AFTER THE PARTY, BUT YOU MAY NOT WANT TO. PARTIES ARE USUALLY ABOUT 3 HOURS IN TOTAL.
• DECORATIONS ARE PERMITTED BUT DO NOT USE ITEMS THAT CAUSE DAMAGE TO WALLS OR FACILITY.
• ACCESS TO THE ROOM IS PERMITTED ABOUT 15-MINUTES BEFORE THE ROOM RENTAL START TIME, BUT THE BIG FUN TEAM MAY STILL BE CLEANING FROM THE PARTY BEFORE.
• PIÑATAS ARE NOT PERMITTED.
• GOODIE BAGS ARE PERMITTED BUT DISCOURAGED DUE TO NO OUTSIDE FOOD OR DRINKS BEING PERMITTED, ESPECIALLY IF THEY INCLUDE GUM OR NUT PRODUCTS.
• WHEN YOUR ROOM RENTAL OF 90-MINUTES IS OVER, IT IS STRONGLY RECOMMENDED THAT YOU REMOVE YOUR VALUABLES (GIFTS, DECORATIONS, FOOD LEFTOVERS, AND SUPPLIED BIRTHDAY CUPS) SO THAT THE BIG FUN STAFF CAN CLEAN AFTER YOUR PARTY AND PREPARE FOR THE NEXT PARTY.

PARTY AND EVENT REMINDERS

• PARTY FAMILIES AND THEIR GUESTS ARE ENCOURAGED TO ARRIVE NO EARLIER THAN 30-MINUTES PRIOR TO THE PRIVATE ROOM RENTAL START TIME TO COMPLETE WAIVERS (IF NOT DONE ONLINE), USE LOCKERS, AND PUT ON HALF-GRIP FROG SOCKS.
• PLEASE ONLY INVITE GUESTS TO THE PARTY THAT YOU ARE WILLING TO PAY FOR. ADDITIONAL GUESTS WILL BE ADDED TO THE PARTY BASED ON THEIR ATTENDANCE IN THE PARTY ROOM AND IF PARTY SUPPLIES ARE USED.
• A RELEASE AND INDEMNITY AGREEMENT (WAIVER) IS REQUIRED FOR ALL 18+ YEAR OLD GUESTS ENTERING THE FACILITY, REGARDLESS OF PARTICIPATION ON THE ATTRACTIONS OR NOT. PARENTS OR LEGAL GUARDIANS MUST COMPLETE A WAIVER FOR THEMSELVES AND THEN ADD THEIR MINOR CHILD(REN). YOU SHOULD NOT INCLUDE ANYONE ON YOUR WAIVER THAT YOU ARE NOT LEGALLY RESPONSIBLE FOR ADMISSION INTO THE FACILITY WILL NOT BE PERMITTED WITHOUT A FULLY COMPLETED WAIVER.
• OUTSIDE FOOD AND BEVERAGES ARE NOT PERMITTED (OTHER THAN A CAKE (OR CAKE ALTERNATIVE). REUSABLE WATER BOTTLES, OR BABY FOOD, WHILE IN A RENTED ROOM). ICE CREAM CAKES ARE NOT PERMITTED.
• DECORATIONS, WALL SIGNAGE, AND BALLOONS ARE PERMITTED, IF DESIRED BUT PLEASE ENSURE THERE IS NO DAMAGE DONE BY THE ITEMS.
• LOOT/GOODIE BAGS ARE PERMITTED BUT DISCOURAGED (NO OUTSIDE FOOD, DRINKS, OR GUM). GOODIE CANDY BAGS ARE AVAILABLE FOR PURCHASE.
• 10% NON-REFUNDABLE DEPOSIT IS REQUIRED FOR PARTY PACKAGES. DEPOSITS CAN BE USED TOWARD A RE-SCHEDULED EVENT, IF CANCELLED PRIOR TO 48 HOURS BEFORE THE SCHEDULED PARTY.
• FRUIT AND VEGGIE PLATTERS MUST BE ORDERED 48 HOURS IN ADVANCE OF  SCHEDULED PARTIES AND EVENTS, AND NO REFUNDS WILL BE OFFERED IF A FRUIT OR VEGGIE PLATTER IS CANCELLED WITHIN 48 HOURS OF THE PARTY.
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